The mission of ISSI's Customized Services Initiatives (CSI) Group is to provide value-added services tailored to meet YOUR needs.

The ISSI and CSI Goal is:  to Reduce our Customers' Total Cost.

Primary Value-Added Initiatives We Use:

Process Improvements, Price Negotiations, Application Fit, Inventory Optimization and Service Enhancements supported by meaningful Management Reporting and our $AVEs Program.

Critical Issues We Address:

• Support - Knowledgeable, experienced and helpful personnel readily available to our customers and our operations.
• Relationships - Trust through performance.
• Automation - Used to facilitate value-added via cost reductions.
• $AVEs Reporting - providing proof we are cutting our customers' total costs.

Examples of Service Solutions

Integrated Supply Management - We perform inventory and procurement for all of a customers' non-raw material needs.  Larger spend customers can realize the greatest benefits with this solution.  ISSI is able to totally manage the storeroom.

Vendor-Managed Inventory - This program normally manages commodity groups.  Min/Max levels are used to determine reorder amounts.

BIN Refill - We perform inventory and procurement services for (but not limited to) "C" items.  Visual inspecions are used to determine reorder amounts.

Site Analyses - We perform a survey and analysis of the products, services, stores area and storeroom layout and make improvement recommendations.

Added values of ISSI as your solution provider

1.  We become part of YOUR team to identify and address your needs.

2.  We create alternatives to address those needs.

3.  We recommend the best value-added choice of the alternatives presented.

4.  We execute the agreed upon solution.

5.  We follow-up to ensure the promised values are being delivered.

STOREROOM®

Are we accomplishing our objective?

The following are bottom line results attained by individual companies participating in our programs:

• $963,046 in $AVEs in 4 years - 7.4% of purchase volume
• Customers' storeroom inventory reduced by 80% in 3 years
• MRO costs as a percent of sales reduced 31% in 3 years
• Year-end physical inventory error at less than 0.1%
• Reduction of storeroom staff from 3 to 1
• 1 purchase order for all MRO procurements
• 1 monthly consolidated invoice
• 1 check or Electronic Funds Transfer per month for all purchases
• Better management control with far less time
• Less purchasing, accounting, receiving and data entry work

For more information, contact Brian Gordon at 800.849.9116.

" Industrial Supply Solutions, Inc. "

Last Modified: 4/8/2011 4:12:19 PM